Ash Way Pet Supply - Knowingly sold us bad food from broken freezer, and RUDE

These people have had a broken freezer for months, and not only are they too cheap to fix or replace it, but they are still selling food out of it that has gone bad!When we went back in to show them the visibly bad frozen food, the woman was rude right away.

She called her husband who was professional and apologized for his broken freezer and said we would get a full refund. He is obviously the only reason they are still in business, because the woman is a crazy person, and is truly the rudest person we have ever had the misery of dealing with.

I don't know how they stay in business with a broken freezer and horrible customer service on top of higher prices than anywhere else!Do yourself a favor and go to Mud Bay.

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More Review Details

Product or service
Horrible Customer Service
Review category
Pet Stores
Review rating
1 out of 5
review #238582
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